News
Annual Back to School Giveaway for our Student Customers
One of Baldwin County Sewer Service’s main goals in giving back to our community is assisting with education. We participate with local schools through different programs and sponsorships, in addition to our annual Baldwin County Education Coalition Golf Classic that we host. We also love helping our customers prepare their children for the school year. As […]
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Office Hours This Week
BCSS will close Tuesday, July 3 at 12:00pm through Wednesday, July 4 in observance of the 4th of July holiday. We will return to normal office hours on Thursday, July 5. BCSS customers can schedule emergency on-site service anytime by calling (251) 971-3022. We hope you have a safe and enjoyable holiday!
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Summer 2018 Newsletter
We have been very busy at BCSS lately. Read our current newsletter to see what we have been up to and learn daily and hurricane season system care tips. BCSS believes that autopay is the best way to pay your bills. It saves all of us paper and time, so it’s a win for everyone, […]
read more6th Annual Golf Classic Slated for Sept. 13
Baldwin County Sewer is asking for support of the Sixth Annual Baldwin County Education Coalition Golf Classic, which we host every year. The tournament, referred to by experienced golfers as one of the best in the county, is scheduled for September 13, 2018, at Rock Creek Golf Club in Fairhope. The most fundamental resource for building […]
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Now Offering Upgraded Phone Payment Option
At Baldwin County Sewer Service, we know your time is valuable, so we’re continually looking for quicker, more convenient ways for you to pay your bill. BCSS is excited to announce one more advantage of being a customer — We now offer a 24-hour automated phone payment service! Our customer service representatives can no longer accept payments over the […]
read more3rd Annual Ornament Contest Winners Announced
Baldwin County Sewer Service received numerous ornament entries from talented students at various Baldwin County schools this year, and our employee judges were amazed by the designs. The holiday ornaments had to contain the BCSS water drop from the logo or water drop mascot, Crystal Clean, and students of all ages excelled in their creative abilities. […]
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Answering Service December 20, 2017
[Wednesday, December 20, 2017] In order to complete necessary updates, BCSS is turning the office phone system, with the main phone number at (251) 971-3022, over to the answering service early today at 4:00 pm instead of the usual 5:00pm. The answering service can dispatch requested emergency assistance to the service technician on call, and our customer service staff […]
read moreHoliday Hours
Holiday Hours We wish you great holiday celebrations for Christmas and the New Year! Please note our upcoming holiday hours. Our office will be closed on the following dates for the upcoming holidays: December 22- close at noon December 25-26 December 29- close at noon January 1-2 Emergency on-site service for existing customers can be scheduled 24/7/365 […]
read moreT-Mobile Users Unable to Reach BCSS
[November 17, 2018] Update: This issue should now be resolved. Please email us if you still cannot call in to (251) 971-3022. [November 8, 2017] It is our understanding that people using cell phones with T-Mobile service are not able to reach our office by telephone, that the calls are dropping after a couple of rings. It appears to be […]
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2017 Ornament Decorating Contest
Baldwin County Sewer Service (BCSS) is eager to announce the kick off of our 3rd annual Christmas ornament decorating contest. We enjoy providing the opportunity for local students to engage in a holiday art project that relates to our beloved water drop mascot, while simultaneously giving back to schools. Baldwin County children in […]
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