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Post-Hurricane Survey Winner

Post-Hurricane Survey Winner

Thank you to everyone who participated in our recent post-hurricane survey! While our aim was to gauge feedback from customers with grinder pumps on their private property, we sympathize with everyone who suffered hardship after Hurricane Sally. We truly appreciate...
Quick Grinder Pump Instructional Videos

Quick Grinder Pump Instructional Videos

The videos below could assist you when following our severe weather tips that can help you to troubleshoot or prevent issues during and after major storms.   Main Breaker Box Switch How to turn the pump’s breaker switch off and on in the main breaker box....
Hurricane Zeta Update

Hurricane Zeta Update

[October 28] BCSS is closing at 2:30 pm today to prepare for Hurricane Zeta. For our employees’ protection, we are not dispatching servicemen to properties after 5:00 pm on October 28 until at least 8:00 am on Thursday, October 29. We will return to work on...
Important Severe Weather Information

Important Severe Weather Information

Be prepared for major storms and hurricanes by knowing what to do with your sewer system. For instance, what if your cleanout cap is broken, or how much water can you use after a grinder pump loses power? Take a few minutes to read our suggestions on this site, and...
BCSS September 21 Updates

BCSS September 21 Updates

BCSS office employees are working long hours to respond to calls and taking care of our sewer system. Please be patient as we are doing everything that we can. Here is some guidance on frequently asked questions during this time: BCSS phones are working again, so...